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Feedback : Overall Assessment
How would you rate the services rendered by Shri Mata Vaishno Devi Shrine Board on an overall basis?	Very Good Good Fair Poor
Darshans:-
How would you rate your satisfaction about Darshans at the Sanctum Santorum ?
a) In general	Very Good Good Fair Poor
b) Time Given per person	Very Good Good Fair Poor
c) Things explained by the Pujaris	Very Good Good Fair Poor
Suggestions/Complaints:
Sanitation:
How would rate Sanitation?
a) In general	Very Good Good Fair Poor
b)In Complexes	Very Good Good Fair Poor
c) In Toilet Blocks	Very Good Good Fair Poor
d) On the Track	Very Good Good Fair Poor
Suggestions/Complaints:
Electricity / Water
How would you rate the Electricity/Water availability?
a) In general	Very Good Good Fair Poor
b) In Complexes	Very Good Good Fair Poor
c) In Toilet Blocks	Very Good Good Fair Poor
d) On the Track	Very Good Good Fair Poor
Suggestions/Complaints:
Behaviour of Staff
How would you rate the staff behaviour in
a) Reservation/front offices	Very Good Good Fair Poor
b) Services (Blanket Stores, Cash Counters, Donation Counters, etc.)	Very Good Good Fair Poor
c) Catering	Very Good Good Fair Poor
d) Sanitation	Very Good Good Fair Poor
Suggestions/Complaints:
Medical Facilities
How would you rate the Medical facilities provided?
a) In general	Very Good Good Fair Poor
b) Response of Doctors	Very Good Good Fair Poor
c) Availability of Medicines/Equipments	Very Good Good Fair Poor
Suggestions/Complaints:
Accommodation
Did you stay in Shrine Board's Accommodation?	Yes No
If Yes: Room No. Location
Date stayed from & to
Whether following facilities (if applicable) in the room were functional?
a) Bathroom plumbing	Yes No
b) Lights	Yes No
c) Air-Conditioning (if applicable)	Yes No
d) Television (if applicable)	Yes No
e) Geyser (if applicable)	Yes No
f) Other	Yes No
How would you rate the following?
a) Cleanliness of room on location	Very Good Good Fair Poor
b) Cleanliness of room during stay	Very Good Good Fair Poor
c) Decor	Very Good Good Fair Poor
d) Value of room vis-a-vis tariff	Very Good Good Fair Poor
Suggestions/Complaints:
If in Katra/Jammu again, would you prefer to again stay in Shrine Board accommodation?	Yes No
Reasons:
Please rate the services at following Bhojanalayas, if visited?
a) Vaishnavi Dham, Jammu	Very Good Good Fair Poor
b) Adhkuwari	Very Good Good Fair Poor
c) Sanjichhat	Very Good Good Fair Poor
d) Bhawan	Very Good Good Fair Poor
Suggestions/Complaints:
Are the rates charges by the Board at its various establishments (Bhaojnalayas, Accommodation units, etc) reasonable?	Yes No
Any suggestion/complaints regarding the services offered by Shri Mata Vaishno Devi Shrine Board Katra.
Any other suggestions/complaint: