Helicopter services start from Katra on the foothills and the flight will drop you at Sanjhichatt. This visit to the sacred Shrine, enveloped by the clouds is the beginning of a breathtaking heli-hop.

1. Yatra Registration Slip is mandatory for availing Helicopter ticket at "Current Heli-ticket Counter".

2. ID Proof of all the members of family (who intent to avail Heli ticket) will be required for current   booking.

3. Proof of travel documents by Air/Train/Bus/Taxi is required like Train/Bus Tickets or any other proof.

4. Yatries shall beware of Touts/Travel Agents taking money for Helicopter Tickets.

    (Rate of Ticket (one side) Rs.1830/- per person.)

5. The tax rates as applicable shall charged on the date of Travel at the respective location in 

     Katra/Sanjichhat.

B.   Guidelines for  Online Heli ticket Booking:-

You can register by click on New Devotee sign up create user name and password, close all links and open the website page again. Login with the user name and password, click on Helicopter Services,  select date, route, no. of passenger, time etc.,  enter other passenger detail. At the end click on payment gateway, link open the bank site you can enter credit card number, CVV number (at back side of credit card) and expiry date. If the bank will accept your credit card and the message appear for Non secure site you can click on yes. Your booking is completed. You can obtain the printout of said page.
 

Please Note: In case the devotee has failed to take the print out of the reservation or in case any problem is being faced during transaction.

It is essential that the Devotee must check its Transaction Status in Successful Transaction details, Failed Transaction details and Refund Status of Failed Transaction details by simply login into the Online Services on our website with their correct username and password before repeating any transaction or making any new transaction.

If your Transaction is clearly showing up in the Successful Transaction details, then you need not to repeat the same reservation. You can simply take the printout of your reservation by clicking on the re-print option.

If your Transaction is clearly showing up in the Failed Transaction details, then your Transaction could be of Failure Status and no reservation is allotted against the Failure transaction. 

The mere deduction of amount by the respective Bank of the Devotee shall not be considered as confirmation for the reservation.

     In case the amount has been deducted by the Bank and the transaction is showing-up in the “Failed Transaction details or Refund Status of Failed Transaction details”, then the Transaction could be of failure status and no reservation is allotted against the Failure transaction.  The Devotee is requested to please forward their Transaction details viz.  Track ID No/ Trace No, user ID and transaction date to online@maavaishnodevi.org for reconciliation and processing the refund case.  

     Any refunds against the failure transaction shall be made online in due course of time into the respective card accounts of the devotee.

For any refund issue please send request at online@maavaishnodevi.org within 30 days after the date of travel. No request for refund shall be entertained beyond the specified period.

1. Passengers are requested to report at the departure heliport one hour before the notified departure time of the flight or at Reporting Time mentioned in the PTD. Passengers reporting beyond these timings shall be treated as “NO SHOW” , no refund against the NO SHOW Ticket.

2.  Children below 2 years of age will be carried free of cost. However, such children shall be carried in the lap of the accompanying adult. In case of dispute regarding age of infant, valid proof of age shall be the deciding factor

HELICOPTER OPERATIONS