Although the Board has provided many facilities for the comfort of the Yatries, yet the Yatra involves a trek of over 12 km over heights above 4000 ft and there may occasionally be need for obtaining help, information or assistance.
For obtaining any kind of assistance or for offering your valuable suggestions or even for lodging your complaints for quick redressal of your grievances, various offices of the Board (details below) can be contacted.
In addition, complaint registers, sealed complaint boxes are available at all prominent locations. Yatri complaints, suggestions or feedback received through registers, boxes or even via e-mail or ordinary mail are carefully scanned and used for guidance in improving infrastructure and facilities for the Yatries.
