Although the Board has provided many facilities for the comfort of the Yatries, yet the Yatra involves a trek of over 12 km over heights above 4000 ft and there may occasionally be need for obtaining help, information or assistance.
For obtaining any kind of assistance or for offering your valuable suggestions or even for lodging your complaints for quick redressal of your grievances, various offices of the Board (details below) can be contacted.
In addition, complaint registers, sealed complaint boxes are available at all prominent locations. Yatri complaints, suggestions or feedback received through registers, boxes or even via e-mail or ordinary mail are carefully scanned and used for guidance in improving infrastructure and facilities for the Yatries.
Shri Mata Vaishno Devi Shrine Board Administration
Office of the Chief
Executive Officer
Shri Mata Vaishno Devi Shrine Board,
Katra (J&K).
Ph.: +91-1991- 232367.
E-mail: ceo@maavaishnodevi.org
Office of the Addl. Chief Executive Officer,
Shri Mata Vaishno Devi Shrine
Board,
Katra (J&K).
Ph.: +91-1991-232367.
E-mail: admin@maavaishnodevi.org
Office
of the SDM/Tehsildar, Bhawan
Room No. 8, Kalika Bhawan.
Phone : +91-01991- 282222
Office
of the Senior Manager, Bhawan Room no. 4, Kalika
Bhawan.
Phone : +91-01991- 282223
Office
of the Incharge, Sanjichhat
Sanjhichhat.
Phone :
Office
of the Incharge Adhkawari
Adhkawari.
Phone : +91-01991-282207
Office of the Dy. Manager ,
Niharika Complex, Shakti Bhawan, Bus Stand,
Katra.
Phone: +91-1991-232125
Office of the Dy. Manager (Enquiry & Reservations),
Shakti Bhawan, Niharika Complex (Near Bus Stand),
Shri Mata Vaishno Devi Shrine Board,
Katra - 182301
Phone : +91-1991- 234053
Online: 01991-232887 (contact at office hours from 10:00
am to 5:00 p.m)
Office of the Incharge,
Banganga
Banganga.
Phone : +91- 01991- 232031
Office of the Divisional Manager,
Vaishnavi Dham,
near Rail head Jammu Complex,
Jammu.
Phone : +91-0191- 2473270,
2473275